Privacy Policy

Mapple AI Solution ("we", "us", or "our") respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit this website or contact us.

Information we collect

When you contact us through our website — for example, by submitting the contact form — we may collect the details you provide, such as your name, business name, email address, phone number, the service you're interested in, and any message you send. We may also collect limited technical information needed to operate and secure the website, such as browser type, device information, and server logs.

How we use your information

We use the information you provide to respond to your enquiry, provide the services you request, prepare proposals, communicate with you about a project, operate and secure the website, and improve our services. We do not sell or rent personal information.

Cookies

This website does not currently use advertising cookies. Our hosting provider may use essential technologies and server logs to deliver and protect the site. If analytics or other non-essential cookies are added later, this policy will be updated and any consent required by law will be requested.

How we share information

We may share information with service providers that host this website or deliver form messages and email. We may also disclose information where required by law, to protect our rights, or in connection with a business transaction. Providers may process information outside Ontario or Canada, where it may be subject to local laws.

Retention

We retain enquiry information only as long as reasonably necessary to respond, maintain business records, meet legal obligations, and resolve disputes. Retention periods depend on the nature of the enquiry and whether a business relationship is formed.

Data security

We take reasonable steps to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

Subject to applicable law, you may ask to access or correct your personal information, or withdraw consent where processing is based on consent. You may also opt out of non-essential communications. Contact us using the details below to make a request.

Children's privacy

This website and our business services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through this website.

Third-party links

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this policy, please contact us at mappleai.solution@gmail.com or 365-883-4022.